Custom Store
Interested in our custom apparel for your club. Use the form at the bottom of the page to get in touch!
AGPT
AGPT
Challenge Canberra
Challenge Canberra
Sunshine Coast Triathlon Academy
Sunshine Coast Triathlon Academy
Vikings Triathlon Club
Vikings Triathlon Club
SA owned and operated
Made with care
A team with a goal
Frequently asked questions
When will I get my order?
At Lapped Apparel, we work hard to get your gear to you fast - whether it’s a single item or a custom team order.
Processing Time
In-stock apparel: Orders are usually packed and shipped within 2–3 business days.
Custom or team orders: Production typically takes 4 - 6 weeks. This commences once artwork and design is approved. We will notify you once your order leaves our warehouse with an approximate arrive date.
Shipping Time
Australian orders: Usually arrive within 3–7 business days after dispatch.
International orders: Delivery times vary but generally take around 10 business days, depending on your location and customs clearance.
Tracking Your Order
Once your order has shipped, you’ll receive a tracking number by email so you can follow your delivery every step of the way
Is there a minimum order quantity?
At Lapped Apparel, we cater to both individual athletes and clubs/teams - no order is too small. Pricing may be a little higher to accommodate set up costs.
However, most of our custom products have no minimum order quantity. Just send us an email to clarify first.
Standard Products
No minimum order required.
You can order a single item or multiple pieces directly from our online store.
Custom & Club/Team Apparel
Most customised items have no minimum. Just send us an email to clarify first
Larger orders may qualify for bulk pricing discounts - contact us for a quote.
Need a Smaller Custom Run?
If you’re after a smaller quantity for a local event, club, or personal project, reach out using the form below - we’ll do our best to accommodate you.
What is the return policy?
At Lapped Apparel, we’re all about quality, comfort, and performance. We want you to love every piece you order. If something’s not quite right, we’ll help you sort it out quickly.
Returns & Exchanges
You can return or exchange any item within 30 days of receiving your order, provided:
- It’s unworn, unwashed, and in original condition with all tags attached.
- It’s not a custom or personalised item (custom orders are final sale).
- You have proof of purchase (order confirmation or receipt).
To request a return or exchange, email us with your order number and reason for return.
Refunds
Once your return is received and inspected, we’ll email you to confirm.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note that shipping costs are non-refundable, unless the item is faulty or there was an error with your order.
Faulty or Incorrect Items
If your order arrives damaged, faulty, or incorrect, please email us within 7 days of delivery.
We’ll arrange a replacement or full refund - including return shipping costs.
Custom Orders
All custom-made or team apparel is final sale and cannot be returned or exchanged unless faulty.
Please double-check all sizes, colours, and designs before placing your custom order.
Return Shipping
Customers are responsible for return shipping costs (unless the item is faulty or incorrect).
We recommend using a trackable shipping service as we can’t guarantee we’ll receive your returned item.