Lapped is a trusted webstore & we take our customers privacy & security very seriously. Our customer service team knows that often for a first time buyer, it can be difficult to know who you can trust with your details so you can rest assured that the Lapped webstore is 100% safe & secure.
PERSONAL INFORMATION WE COLLECT
We will only collect and use your personal information as outlined below.
Our Privacy Statement fully complies with the current Privacy Act 1988 and represents the industry’s best practice.
The personal information we collect from you will be used in some or all of the following ways
- To deliver the products you have purchased from Lapped
- To update you on the delivery of the product and for customer support purposes
- To provide you with relevant product information
- To customise future shopping for you and improve our store.
- All information collected will be safely and securely stored.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We only share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
If you have any questions regarding the security of your order or information, or if you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at Lapped1@outlook.com